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This page lists every public page of Gift Willow in one place — collections, help pages and policies — and explains how the shop is organised, so you can find what you need in one or two clicks. The list below updates automatically when collections and pages change.

How Gift Willow is organised

The shop has two ways in: by kind of gift and by person. Both lead to the same products, so choose whichever matches how you are thinking.

By kind of gift

  • Personalised Blankets — fleece throws in 30 × 40, 50 × 60 and 60 × 80 in, an embroidered plush throw, a baby blanket and a blanket-and-pillow set. Finished designs and blankets with your names.
  • Family Pillows — square pillows in four sizes and a lumbar pillow, as a cover only or with an insert; one design in three colours; a family name pillow.
  • Family Ornaments — ceramic, wood, clear glass and acrylic ornaments, including a money holder and a personalised family names ornament.
  • Home Keepsakes — mugs, a mug pair, a stemless glass, a flameless LED candle with your family name, a serving platter and a suncatcher.

By person

The Shop page shows every product together.

Every product, by collection

Here is the full range, grouped by kind of gift, with one line about each product. Prices and options are on each product page.

Blankets

Pillows

Ornaments

Keepsakes

  • Grandpa's Morning Coffee Ceramic Mug — A white ceramic mug with a willow sunrise and “Grandpa’s morning coffee — do not touch”, printed on both sides, 11 or 15 oz.
  • Mom's Quiet Hour Stemless Wine Glass — A 14.5 oz stemless glass with a willow sprig and “Mom’s quiet hour” — for the evening when the house finally settles.
  • Mom's Garden Suncatcher — A round suncatcher with a stained-glass style garden of willow leaves and pink blooms, in three sizes, for a sunny window.
  • Sunday Cookies Serving Platter — A rectangular platter with a willow border and “Grandma’s Sunday cookies”, in 8 × 11 in or 10 × 14 in.
  • Family Name LED Flameless Candle — A clear flameless LED candle with your family name, an initial and a willow sprig — a warm glow without a flame.
  • Grandma & Grandpa 15 oz Mug Pair — Two white 15 oz ceramic mugs, one reading “Grandma” and one “Grandpa”, each under a small willow — sold together.

Which collection should I open first?

If you are shopping for one person, start with the recipient collections: they are short and already filtered for Mom and Grandma, Dad and Grandpa, or the whole family. If you already know the kind of gift — “a blanket for her chair”, “an ornament for the tree” — open that product collection instead. Personalised products show their fields on the product page, and finished designs are ready to order without typing anything. Every product page links to the Size Guide and lists delivery and return times beside the Add to cart button.

Collections with products appear in the automatic list at the top of this page. Product pages are not listed one by one there; you will find each of them in the collection lists above and through the search icon.

For gift recipients

If you received a Gift Willow item and want to know more about it, look it up in the collection lists above. Each product page lists its size and the care details we can confirm. For an exchange or a problem with the item, go to Returns & Exchanges or write to us directly — you do not need the buyer to contact us on your behalf for a return, and returns are free within 60 days of delivery.

Recipients outside the United States — in Canada, Australia or New Zealand — follow exactly the same steps, and returns from those countries are free too.

Help pages and what each one is for

Gift Willow help pages
PageUse it when you want to…
Help Centersee every help topic in one place
FAQsfind quick answers about names, sizes, delivery and returns
Size Guidecompare blanket, pillow, ornament and keepsake sizes and see how much text fits
Order Trackingcheck the status of an order with your order number and email
Shipping & Deliveryknow delivery times, countries, costs and how to plan for a date
Cancel or Change an Orderfix a name, change a size or cancel within 24 hours
Returns & Exchangessend something back within 60 days with a free label, or exchange it
Refund Policyknow when and how your money comes back
Contact Usemail us and know what to include
Submit a Ticketopen an email with the right subject line for your topic

Policies and legal pages

Gift Willow policies
PageWhat it covers
Payment Methodscurrency, payment options at checkout, declined payments, store credit
Privacy Policywhat we collect, how names you type are used, retention and your rights
Terms of Servicethe agreement for using the site and ordering, governed by Wyoming law
Intellectual Property Policyour designs, brand names we don’t print, reporting concerns
DMCAhow to send a copyright notice
About Gift Willowwho we are, what we make and our promises

Finding a product quickly

  1. Use the search icon at the top of every page and type a word such as “blanket”, “pillow”, “ornament”, “mug” or “Nana”.
  2. Use the menu: Blankets, Pillows, Ornaments and Keepsakes lead to each kind of gift; “Gifts for” opens the collections by person; “Help” opens the support pages.
  3. Use the homepage ribbon “For Mom, Grandma, the whole family” to jump straight to a recipient collection.

Finding help with an order

If you have already ordered, three pages cover almost everything: Order Tracking for where your order is, Cancel or Change an Order for anything within 24 hours, and Returns & Exchanges for anything after delivery. For anything else, email [email protected]; we reply within 24 hours on business days.

The numbers you will see on every page

  • Production: 1–3 business days.
  • Delivery: 7–14 business days to the United States, Canada, Australia and New Zealand, shipped from the USA.
  • Shipping: free to those four countries, no minimum.
  • Changes and cancellations: free within 24 hours of ordering.
  • Returns: 60 days from delivery, every item including personalised ones, free return label.
  • Refunds: sent within 7 days of receiving your return; store credit never expires.
  • Support: email, reply within 24 hours on business days.

If you ever find two pages that seem to say different things, please tell us — the numbers above are the ones that apply, and we will correct the page.